Data Privacy Policy

We appreciate your interest in our company and want you to feel secure with regard to the protection of your personal data when you visit our website. We comply with all applicable Privacy Laws and particularly with the requirements of the General Data Protection Regulation of the European Union ("GDPR").

Representative Office of “Berlin-Chemie AG” Joint Stock Company in the Republic of Azerbaijan is the controller regarding the processing of your data on the website https://www.berlin-chemie.az/az-latn-az/

(in the following: "website"). For more information on the controller, please refer to the imprint https://www.berlin-chemie.az/az-latn-az/imprint

You can contact our data protection officer at the following address:

J. Jabbarli str., 44, 9th floor, Caspian Plaza 1 business center, AZ 1065, Baku or send an e-mail to: dpo.azerbaijan@berlin-chemie.com

We take the protection of your personal data very seriously. Personal data are all data that refer to an identified or identifiable natural person, such as name, address, and email address. When you visit our website, we collect personal data that we process in accordance with applicable data privacy protection regulations.

We store your data only as long as this is necessary for the performance of our website and the associated services or we are legally obliged to store your data.

With this data privacy policy we would like to inform you about the data we collect during your visit on our website and how this data is used.

This online service is not addressed to children under the age of 16.

Data processed when our website is visited

When you use this website for information purposes only, i.e. when you do not register or otherwise provide us with information, we process only the personal data that your browser transmits to our server. If you want to browse our website, we collect the following data that are technically necessary to display our website to you and to ensure the website's stability and security (the legal basis is Art. 6 para. 1 sent. 1 lit. f GDPR):

IP address
Date and time of visit
Time zone difference to Greenwich Mean Time (GMT)
Content of request (specific site)
Access status/HTTP status code
The amount of data transferred in each case
Website from which the request is made
Browser
Operating system and its interface
Language and version of browser software

We store your personal data for as long as is necessary for the purpose for which it was collected.

Use of cookies

Detailed information on the cookies we use can be found in the cookie settings in the footer of our website. [1] There you can also change the settings for cookies at any time.

We differentiate between two main-categories of cookies: (1) strictly necessary, which are essential to browse the website and use its features, and (2) optional cookies (e.g. analytic cookies, targeting cookies, functional cookies) used for e.g. website analysis, website personalization and marketing purposes. Required cookies are necessary for the website to function properly. Cookies are small text files that are created automatically by your browser and are stored on your device (e.g. laptop, tablet, smart phone) when you visit our website. Information that comes in connection with the specifically used device is stored in the cookie. This does not mean that we are able to directly identify you. The use of cookies is intended to make the use of our services more enjoyable for you. We use session cookies, for example, to recognise that you have already visited individual pages of our website. These cookies are deleted automatically after you leave our website.

For user convenience, we also use temporary cookies that are stored on your device for a specifically defined period of time. If you revisit our site to use our services, it is immediately recognised that you have already visited our website, what entries you have made and which settings you have chosen, so you do not have to enter the information again.

Due to their importance for the functioning of the website, you cannot refuse required cookies. We base our processing of personal data on Art. 6 para. 1 sent. 1 lit. f GDPR. Our legitimate interests are: to display our website to you and to ensure the website's stability and security.

Furthermore, with your consent (Art. 6 para. 1 sent. 1 lit. a GDPR), we use third party cookies to statistically record and analyse the use of our website to optimise our services for you and to display information specifically tailored to you. These cookies enable us to recognise revisiting users after they have already visited our website. These cookies are automatically deleted after a defined period of time. You can revoke your consent at any time without disadvantages and with effect for the future. To do so, please change your cookie settings.

Most browsers accept cookies automatically. You can adjust the settings of your browser so that no cookies are stored on your device or a notice appears every time before a new cookie is set. However, you may not be able to use all the functions of our website fully, if your device does not accept cookies.

Data processing during contact

You can ask questions about our products and services using our contact form, providing this information: your name and your e-mail address. Using the contact form is not required.

If you contact us by e-mail, phone or postal mail, we save the information you give us (e.g. your e-mail address, possibly your name and telephone number and/ or address) so that we can answer your questions.

We save the information you give us for the communication with you (the legal basis is Art. 6 para. 1 sent. 1 lit. f GDPR).

If you give us information regarding possible side effects of our medicinal products or medical devices, we are required by law to process and save this information (the legal basis is Art. 9 para. 2 lit. iGDPR).

We delete the data obtained in this context when storage is no longer necessary, or we limit the processing in case of statutory retention duties.

Registration on our website

Since part of the information that we provide on this website is available only to closed user groups, you must register and log in to the account to be able to access this content of our website. To register you must provide the following data:

To ensure the validity of your email address, we use a double opt-in procedure: After you have entered your e-mail address in the log-in field, we send you a confirmation link. Your registration is not completed until you click this confirmation link.

The legal basis for the processing of your data is Art. 6 para. 1 sent. 1 lit. f GDPR. We store your data only as long as it is necessary to enable a log-in. If you leave the user group, we delete your data unless we are required to retain them by law or contract.

Registration via DocCheck

Certain areas of our website are reserved exclusively for physicians and pharmacists. To identify them, our website uses the “DocCheck” plug-in from DocCheck Medical Services GmbH (DocCheck), Vogelsanger Straße 66, 50823 Cologne, Germany. This requires you to conclude a separate agreement with DocCheck to register for their services. The data you enter will only be sent to DocCheck for identification and verification of access authorization. We have no access to this data.

When using the DocCheck plugin, we use the so-called two-click solution: When you visit our website, the plug-ins are not fully integrated into the website. This ensures that a connection to the provider of the social network is only established when you click on the plug-in button. Once the connection has been established, we have no influence on the type and scope of data that the provider collects and processes; please refer to the data protection information of the respective provider for more information.

Further information on the purpose and scope of data collection and its processing by the plug-in provider can be found in the https://more.doccheck.com/de/privacyof the provider. There you will also find further information on your rights in this regard and setting options to protect your privacy.

When using the DocCheck plug-in, a connection to the DocCheck website is established. In order to enable you to log in via DocCheck and access the areas intended for you, we process the data required to establish the connection (legal basis is Art. 6 para. 1 sent. 1 lit. f GDPR).

Registration for events

If you register for an event on our website, we use your registration information to organize the respective event. The mandatory information requested during registration must be provided in full. Otherwise registration for the event is not possible. The legal basis for the data processing to carry out the event and to enable you to participate is Art. 6 para. 1 sent. 1 lit. bGDPR.

We store your data only as long as this is necessary for the execution of the event and due to legal retention periods.

We cooperate with service providers (travel agency, hotel, printing shops, shipping service provider, payment provider) who support us in providing our services within the framework of event organization. Your data will only be forwarded if this is necessary for the processing of the respective service by the service provider.

Order of brochures/materials

If you order brochures or other printed products/materials via this website, we will use your personal data stated in the order form to carry out our pre-contractual duties and to fulfil the contract (provision of the materials ordered). The legal basis for this is Art. 6 para. 1 sent. 1 lit. b GDPR.

We store your data only as long as necessary for the processing of the order and due to legal retention periods.

We cooperate with service providers who support us in providing our services. Your data will only be forwarded if this is necessary for the processing of your order by the service provider.

Social Media

The following social media pages are operated jointly by us and the respective network operators:

Facebook: Meta Platforms Technologies Ireland Limited, Merrion Road Dublin 4, D04 X2K5 Ireland ("Facebook")

Instagram: Meta Platforms Technologies Ireland Limited, Merrion Road Dublin 4, D04 X2K5 Ireland („Instagram“)

LinkedIn: LinkedIn Ireland Unlimited Company Wilton Place, Dublin 2, D02 AD98 Ireland ("LinkedIn")

New Work SE, Dammtorstraße 30, 20354 Hamburg, Germany („Xing“)

YouTube: Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, D04 E5W5 Ireland ("YouTube")

X (formerly Twitter): Twitter International Unlimited Company, One Cumberland Place, Fenian Street, Dublin 2, D02 AX07 Ireland („X“)

Joint Controller Agreements

We have entered into joint responsibility agreements with the network operators. These agreements regulate, among other things, the conditions for the use of our social media pages. The following agreements are maßgeblich (relevant) in each case:

Facebook: Page Insights Controller Addendum

Instagram: Instagram is subject to the Instagram Terms of Use and, since it is owned by Meta, also to the Meta policies and agreements described above.

LinkedIn: Page Insights Joint Controller Addendum

Xing: Agreement on shared responsibility

YouTube: Privacy Policy and Terms of Service

X: X's Terms and Conditions and the Policies Incorporated by Reference

Processing of Personal Data

When you visit our social media pages, personal data of the page visitors is processed by us and the network operators as follows:

Facebook: For the operation of our Facebook page, we use the Facebook Insights feature to obtain statistical evaluations of the users of our Facebook page. Meta provides information about Facebook Insights and Facebook pages in its Privacy Policy and here. For more information on Meta's use of cookies, please see their Cookie Policy.

Instagram: To gain insights into how our Instagram posts are performing, we leverage Instagram Insights, a feature that provides us with statistical data about our audience. For more information about Instagram Insights, please refer to Instagram's Privacy Policy.

LinkedIn: In connection with the operation of our LinkedIn profile, we use LinkedIn Page Analytics. This allows us to obtain information about the use of our content. More information on the data protection of the LinkedIn platform can be found in LinkedIn's Privacy Policy.

Xing: By using Xing Insights, we can gain insights into the use of our content and view statistical evaluations. For more data protection information, please refer to Xing's Privacy Policy.

YouTube: In connection with the operation of our YouTube account, we use the YouTube analysis functions. With the analysis function, we can analyze and statistically evaluate usage. More information can be found in Google's Privacy Policy.

X: To gain deeper insights into our X channel and the reactions to our posts, we leverage X's analytics capabilities. For more information, please refer to the X Privacy Policy.

Purposes of Processing

The processing of this information serves the following purposes:

Improvement of advertising: The network operators can optimize their advertising system, which they distribute through their networks.

Statistics and market analysis: We can receive anonymized statistics on the users of our social media pages in order to control our marketing activities.

Demographic and geographic evaluations: Based on the collected information in anonymized form, demographic and geographic evaluations are also created and made available to us. We can use this information, for example, to display targeted interest-based advertising.

Communication and interaction: We use our social media pages to communicate with our customers, interested parties and users and to inform them about our range of services.

Legal Basis

We operate our social media pages on the basis of our legitimate interests in an optimized company and product presentation (Art. 6 para. 1 sentence 1 lit. f GDPR).

Data Transfer

When using Facebook, Instagram, LinkedIn, YouTube, your data may be processed outside of the European Union, especially in the USA. In principle, an adequate level of protection is required for data transfers to the USA. Since the mentioned social media platforms are headquartered in the USA and are certified under the DPF (detailed in the „Recipients of personal data and data transfer to third countries“ section), it can be assumed that a level of data protection comparable to the GDPR is guaranteed.

How can you exercise your rights as a data subject?

In principle, you can assert your data protection rights (detailed in the "Your rights and contact information" section) with regard to data processing by our social media page both against us and against the operator. However, we would like to point out that these can be most effectively asserted with the operator. Because only the provider of the social network has access to user data and can therefore take appropriate measures and provide direct information.

What options do you have to object to data processing?

The exact possibilities for objection vary depending on the platform. Here is an overview:

Facebook and Instagram: Ad Preferences Settings, Facebook Settings, Data Protection Enquiries Form.

LinkedIn: Objection to processing can be made here. In addition, there is the LinkedIn Data Processing Objection Form.

Xing: Data processing can be objected to via the Xing contact form.

YouTube: Settings in your Google Account. You can also manage other privacy settings here.

Use of social media plug-ins

If you have given us your consent, we use the following social media plug-ins:

Facebook
Instagram
YouTube
Meta Platforms Technologies Ireland Limited, Merrion Road Dublin 4, D04 X2K5 Ireland („Instagram“); [Privacy Policy[2] ].
Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, D04 E5W5 Ireland ("YouTube"); [Privacy Policy[3] ].

Via the plug-ins, we offer you the opportunity to interact with the social networks and other users. This allows us to improve our offer and make it more interesting for you as a user. The legal basis for the use of the plug-ins is Art. 6 para. 1 sent. 1 lit. aGDPR (consent).

When using the social media plug-ins, we use the so-called two-click solution: When you visit our website, the plug-ins are not fully integrated into the website. This ensures that a connection to the provider of the social network is only established when you click on the plug-in button. Your data is protected by pseudonyms and cannot be linked back to your name. After the connection has been established, we have no influence on the type and scope of the data that the provider collects and processes; for information on this, please refer to the data protection information of the respective provider.

Further information on the purpose and scope of data collection and processing by the plug-in provider can be found in the privacy statements of these providers, which are provided below. There you will also find further information about your rights in this regard and setting options for protecting your privacy:

Meta Platforms Technologies Ireland Limited, Merrion Road Dublin 4, D04 X2K5 Ireland („Facebook“); [Privacy Policy[1] ].

When using Facebook, Instagram, LinkedIn, YouTube your data may be processed outside of the European Union, especially in the USA. In principle, an adequate level of protection is required for data transfers to the USA. Since the mentioned social media platforms are headquartered in the USA and are certified under the DPF (detailed in the „Recipients of personal data and data transfer to third countries“ section), it can be assumed that a level of data protection comparable to the GDPR is guaranteed.

You can revoke your consent at any time without disadvantages and with effect for the future. To do so, please change your cookie settings, which you will find in the footer of this website.

Website Analysis with Google

Our websites use Google Analytics, a web analytics service provided by Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, D04 E5W5 Ireland (a Google LLC company, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA). We use Google Analytics on the basis of your consent (Art. 6 para. 1 sent. 1 lit. a GDPR) to analyse how you and other users use our websites and to be able to create corresponding reports. In particular, your IP address is processed and cookies are used.

Google will analyse the information in connection with your use of our Website (e.g. the referring URL, our web pages visited by you, your browser type, your language settings, your operating system, your screen resolution) on our behalf. To this purpose we use the cookies described in more detail in the Privacy Preference Center. Since we have activated IP anonymization on our website, your IP address will be shortened by Google within the member states of the European Union before being transmitted. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and only then shortened there (you can find more information about the purpose and scope of data collection in the Google Privacy Policy ). The respective results will then be made available to us in anonymized form. Your usage data will not be connected to your full IP address during this process.

By default, GA4 cookies persist for 2 years. The data we send and that is linked to cookies is automatically deleted after 14 months.

In the course of the data transfer to Google, your personal data will be transferred to servers of Google, which might also be located in the USA. In principle, an adequate level of protection is required for data transfers to the USA. Since Google is certified under the DPF (detailed in the „Recipients of personal data and data transfer to third countries“ section), it can be assumed that a level of data protection comparable to the GDPR is guaranteed.

You may withdraw your consent to the use of web analysis at any time, either by downloading and installing the provided Google Browser Plugin or by withdrawing your consents in the cookie settings, in which case an opt-out cookie will be placed. Both options will prevent the application of web analysis only as long as you use the browser on which you installed the plugin and do not delete the opt-out cookie.

Further information on Google Analytics is available in the Google Analytics Terms of Use, the Data and Privacy Guidelines of Google Analytics and in the Google Privacy Policy.

Google Signals

We use Google Analytics with Google Signals enabled provided by Google Ireland Limited, Google Building Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland. We use Google Signals on the basis of your consent (Art. 6 para. 1 sent. 1 lit. a GDPR) to to gain insights into how users interact with our website. This information helps us improve our services and target advertising more effectively.

We collect data only with your consent to personalized ads in your Google Account. Google Signals allows us to analyze your activity across devices associated with your Google Account, providing a more holistic view of your interests.

The data collected may include: Website interaction data, Location data (if enabled); Search history (if enabled), YouTube history (if enabled).

This data is used to: Generate anonymized and aggregated reports on user demographics and interests (age, language, location, gender, etc.); Create target audiences for advertising campaigns; Improve website features and personalize your user experience.

All collected data is anonymized and summarized before storage. We never store data on individual users. By default, this anonymized data is retained for 26 months. You can manage or delete this data directly in your Google Account settings.

While you cannot directly withdraw consent for Google Signals within your website settings, users can manage their consent for personalized ads through their Google Accounts.

In some of the cases, your data will be transferred to servers located in the USA for processing. In principle, an adequate level of protection is required for data transfers to the USA. Since the social media platforms used here are headquartered in the USA and are certified under the DPF (detailed in the „Recipients of personal data and data transfer to third countries“ section), it can be assumed that a level of data protection comparable to the GDPR is guaranteed.

Google Tag Manager

Google Tag Manager is used on this website. Google Tag Manager is a Google Inc. solution for companies to manage their website tags via an interface. The Google Tag Manager tool does not use cookies and does not collect personal data. The tool provides for the initiation of other tags that, in turn, might collect data. Google Tag Manager does not access these data. A deactivation on the domain or cookies level remains in place for all tracking tags implemented by Google Tag Manager.

Google Ads

If and as long as you have given us your consent, we use Google Ads and conversion tracking to measure the efficiency of individual ads, offers and functions. A cookie is placed for this as soon as you click on a Google ad. This cookie is not for the purpose of personal identification. Rather, it is intended to enable us to ascertain whether you return to the website with the specific offer within the cookie's validity of 30 days.

Each Google Ads customer is given a different cookie. Therefore, it is not possible for Google Ads customers to track cookies via the website. The information obtained by the conversion cookie is for the purpose of compiling conversion statistics for Google Ads customers who opted for conversion tracking. We find out the total number of users who clicked on an ad and were forwarded to a website with a conversion tracking tag.

You can permanently disable the storage of the Google conversion cookie by changing the settings of your browser software.

The legal basis for the processing of your data is Art. 6 para. 1 sent. 1 lit. a GDPR (consent).

You can revoke your consent at any time without disadvantages and with effect for the future. To do so, please change your cookie settings.

Please click here for further information on data protection at Google.

Google Maps

If and as long as you have given us your consent, we use the services offered by Google Maps on this website. This makes it possible for us to display interactive maps for you directly on the website and give you access the map function. This is done on the legal basis of Art. 6 para. 1 sent. 1 lit. a GDPR (consent).

It is necessary to save your IP address to use the Google Maps functions. When you visit the website, Google receives the information that you have called up the relevant sub-page of our website. This occurs regardless of whether Google provides a user account via which you logged in or whether there is no user account. If you have logged in via Google, the data will be directly linked to your account. If you do not want the data to be linked to your Google profile, you must log out before activating the button. Google saves your data as a user profile and uses them for advertising purposes, market research and/or the demand-based design of its website. You have a right to object to the creation of such a user profile; to exercise this right, you must address your objection directly to Google.

More information on the purpose and extent of the data collected and processed by Google can be found in the provider's privacy policy. notices where you will also find further information on your rights in this respect and the setting options to protect your privacy: https://policies.google.com/privacy?hl=en.

You can revoke your consent at any time without disadvantages and with effect for the future. To do so, please change your cookie settings.

Newsletter

On our website we offer you the opportunity to subscribe to our newsletter. To validate your e-mail address, we use the so-called double opt-in procedure: After you have entered your e-mail address in the registration field, we will send you a confirmation link. Your e-mail address will not be added to our mailing list until you click this confirmation link.

The only mandatory information for sending the newsletter is your e-mail address. The entry of further, separately marked information is optional and will be used to approach you personally.

After your confirmation we will save your e-mail address for the purpose of sending you the newsletter. The legal basis is Art. 6 para. 1 sent. 1 lit. a GDPR.

You can revoke your consent to receive the newsletter at any time and unsubscribe from the newsletter. You can declare your revocation by clicking the link provided in every newsletter e-mail or by sending a message to the contact details given in the Privacy Policy.

Recipients of personal data and data transfer to third countries

Side Effects/ Adverse Events

If we become aware of potential cases of adverse reactions to one of our products, we are required by law to document and share the relevant information, including personal information with authorities worldwide and, where necessary for further assessment, to contact the reporting parties.

Enforcement of rights

We may pass on data to rights holders, consultants and authorities in order to enforce our rights or to protect our rights or the rights of third parties.

External service providers for data processing:

We use service providers who support us in the performance of our services. These service providers process your data on our behalf, in accordance with our instructions and under our supervision exclusively for the purposes described in this privacy policy. These service providers can also be based outside the EU. We will take all necessary steps to ensure that the data you provide is adequately protected in accordance with the requirements data protection laws of European Union. Where necessary, we use EU standard contractual clauses to ensure a legally adequate level of data protection.

When the European Commission has adopted a decision on an adequate level of data protection for the respective third country (see Art. 45 para. 3 GDPR), no additional measures are required for the data transfer. The European Commission has adopted such an adequacy decision for the Transatlantic Data Privacy Framework (DPF). The DPF is a framework agreement between the European Union and the United States designed to ensure the protection of personal data in transatlantic data transfers. Companies that certify themselves can transfer data to the US. The list of companies can be found here.

Data Security

We use technical and organizational security measures to protect your personal data against misuse, loss, destruction or against access by unauthorized persons. Our security measures are in accordance with the current state of the art.

Your rights and contact information

General rights

We would like to inform you about the various rights offered to you as a data subject (Art. 4 para. 1 no. 1GDPR). You can find more information about your rights in Art.15 – 21 GDPR..

To exercise your rights please contact our data security officer. You will find her contact information at the top of this Privacy Policy.

Right of Access

You have the right to request information about which of your personal data we have collected and processed. This includes information about the purposes such data are used for and the time period such data will be stored as well as information about the recipients or recipient categories to whom the data will be disclosed. Furthermore, you have the right to obtain a copy of the personal data undergoing processing.

Right to Rectification

You have the right to obtain rectification of personal data that is not or no longer accurate. You also have the right to have incomplete personal data completed. We forward corrections of your personal data to third parties where this is legally required.

Right to Erasure ("Right to be Forgotten")

You have the right to obtain erasure of your personal data from us, where one of the following applies:

Your personal data are no longer necessary in relation to the purposes for which they were collected or otherwise processed or the purpose has been fulfilled;

You have withdrawn your consent and there is no other legal ground for the processing;
You have objected to the processing and there are no overriding legitimate grounds for the processing; where personal data are processed for direct marketing purposes your objection suffices to end the processing;
Your personal data have been unlawfully processed;
Your personal data must be erased for compliance with a legal obligation in Union or Member State law, to which we are subjected;

Please consider that your right to erasure may be restricted by law. Legal limitations include, but are not limited to, Art. 17(3) GDPR.

Right to Restriction of Processing

You have the right to obtain from us restriction of processing, where one of the following applies:

You contest the accuracy of your personal data, for a period of time, that enables us to verify the accuracy of the personal data;
The processing is unlawful and you oppose the erasure of the personal data and request the restriction of use instead;
We no longer need the personal data for the purposes of processing, but you require the personal data for the establishment, exercise or defence of legal claims, or
You have objected to the processing, yet verification whether our legitimate grounds override yours are still pending.

We will inform you about a restriction according to the aforementioned grounds before we lift the restriction of processing.

Withdrawal of Consent

You have the right to withdraw your consent at any time to take effect in the future. Your notice of withdrawal does not need to meet any formal requirements. You may simply send an informal notice to the abovementioned contact addresses. This also applies to consent given before the GDPR took effect (i.e. before 25^th May 2018). The withdrawal of consent does not affect the lawfulness of processing before the withdrawal.

Right to Data Portability

You have the right to receive the personal data concerning yourself and provided by you in a structured, common and machine-readable format and to transmit these data to third parties. You may infer details and restrictions from Art.20 GDPR. The exercise of your right to data portability does not in any way affect your right to erasure.

Right to Lodge a Complaint with a Supervisory Authority

You have the right to lodge a complaint with the competent supervisory authority, particularly the supervisory authority in the Member State of your residence, your place of work or the place of the alleged data protection violation, if you believe that our processing of your personal data violates applicable data protection laws.

Right to Object

According to Art. 21 GDPR you have the right to object at any time, on grounds relating to your particular situation, to the processing of your personal data, if we based the processing on Art. 6 para. 1 sent. 1 lit. fGDPR. If you object we will no longer process your personal data, unless:

You especially have the right to object to the processing of your personal data for direct marketing, if we use your data for such purposes. If you object to our processing of your personal data for direct marketing, we will no longer use your personal data for this purpose.

September 2024